If you’re tasked with running a hospitality business, you know how many different factors go into ensuring everything runs smoothly. For you, that means the small details matter, like the quality of the bath towels at your hotel-motel. Although it can be hard to overlook the fine details when the day-to-day operation comes with its fair share of pressure, it is important to invest your time into the finer things – which can make or break a guest’s personal experience.
As far as bath towels are concerned, we tend to assume they have a shelf-life of many years before they need replacement: this isn’t always the case. Here are 5 reasons why you should consider investing in new bath towels as part of your hospitality supplies:
After typically 1-year, bath towels are unable to absorb water like they once could. After X amount of cleanings, their composition and stitching start to break down, undercutting their absorption performance. If your hotel guests feel like they are using bath towels that can’t even absorb the moisture following a bath or a shower, they are going to be pretty disappointed.
In a hotel, towels have to be washed after every single guest, many times, while guests are still there. They are washed much more frequently than your everyday towel. That’s why after 1-year, it’s customary to consider replacing your towels and trading them in for newer, brighter alternatives. It may not seem like a big deal now, but trust us, your guests will notice.
Towels can only endure so much wear and tear before they start to tear and fray. Depending on how they are used by your guests, plus the dozens of washing cycles every month, the towel integrity starts to break down much quicker than at-home towels. Nothing is more unprofessional than providing your guests with a torn and frayed bath towel.
First impressions are lasting impressions, and you can count on your guests making first opinions when they set foot in your hotel room. If you’re a business that’s committed to quality, it needs to be evident in everything you provide. That most definitely includes your bath towels.
Lastly, since most hotels carry white towels, after many washes and uses, they can start to lose that vibrant white glow, settling for a duller appearance that can even look dirty. If your towels no longer come with that brand new look, your guests are certainly going to notice.
Your hotel-motel supply commitment is duly noted by the guests that choose your operation. Although you can be swept away in the bigger concerns, investing in new towels is actually a sustainable investment in returning patrons, which makes it worth it in the end. See for yourself.