faq
Customer Care Hours
AGH Supply Customer Care is available Monday through Friday*
To speak to a Customer Care team member, call (800)991-6501 during business hours listed below:
Eastern: 8am – 5pm
Closed For:
Mamorial day
Independence Day
Labor Day
Thanksgiving and the day after
Christmas Day
New Year’s Day
General Website Help
If you have questions about your web order, or using our website, our Website Help team is ready to help. You can contact them by phone toll-free Monday – Friday, 8am – 4pm Eastern time at (800) 991-6501 or @ Support@aghsupply.com
Call (800) 991-6501 and our sales team ready to help you
If you forgot your password, simply click “Forgot Password?”
Click “My Account” at the top of any page. Simply follow the instructions in the “Change Password” box.
If you forgot your username, simply select “Forgot Username?” and enter the email address associated with your account.
You can update certain profile information by clicking on “My Account” at the top of any page once logged on. If you would like to change any information in the “About You”, “Billing Information” and “Shipping Information” sections, please contact our Website Help Team at (800) 991 6501 .
After you place an order (via online/email/fax or phone) you will be receiving Sales order via email or fax. Your account number will available under your billing address as “Customer ID” starting with “AGH” [Example: AGH1234]
Click “Register Here” at the top of any page
Ordering Questions
Yes! Our full site is mobile optimized for smartphone and tablet.
Yes, you can Download a eCatalog Online. Simply go to the home page and middle of the home page you we see “Download Catalog” click on the box to start downloading our eCatalog. Call (800) 991-6501 to request AGH Supply product catalog via mail.
If an item is out of stock you can choose to:
- Have in-stock items shipped and out-of-stock items sent when available.
- Remove out-of-stock items from your order.
- Hold entire order until all items are in stock.
Tax and shipping charges are displayed on the “Check Out” page. They are also shown on your order/shipping email confirmations as well as your invoice.
Yes, it applies to all web orders under $500 for state of South Carolina.